Terms of service

Service

Dashdig provides URL shortening, analytics, and related features. We reserve the right to modify or discontinue the service with notice.

SLA & credits

Paid plans may include a service level commitment (e.g. 99.9% uptime for Business). If we do not meet the committed uptime in a billing period, you may be eligible for a service credit:

• Below 99.9%: 10% credit
• Below 99.0%: 25% credit
• Below 95.0%: 50% credit

Credits are applied proportionally to the affected period. See your plan and dashboard SLA section for details.

Acceptable use

You agree not to use the service for illegal content, spam, phishing, or to violate any third-party rights. We may suspend or terminate accounts that violate these terms.

Intellectual property and restrictions

All right, title, and interest in and to the Dashdig platform, including all software, algorithms, AI models, machine learning systems, data models, user interfaces, designs, trademarks, service marks, and documentation (collectively, the “Service”), are and shall remain the exclusive property of Dashdig and its licensors. The Service is protected by copyright, trade secret, and other intellectual property laws.

You shall not, and shall not permit any third party to: (a) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, object code, algorithms, data models, or underlying structure of the Service or any component thereof; (b) modify, adapt, translate, or create derivative works based on the Service; (c) use the Service for the purpose of building a competitive product or service, or for benchmarking or competitive analysis; (d) copy, reproduce, distribute, or publicly display any portion of the Service except as expressly permitted herein; (e) use any automated system, including without limitation robots, spiders, scrapers, or data mining tools, to access, extract data from, or monitor the Service or its content; (f) attempt to gain unauthorized access to the Service, its related systems, or networks; or (g) remove, alter, or obscure any proprietary notices, labels, or markings on the Service.

Any breach of this section shall constitute a material breach of these Terms and may result in immediate termination of your account, in addition to any other remedies available to Dashdig under applicable law, including injunctive relief and damages under the Defend Trade Secrets Act (18 U.S.C. § 1836), the Computer Fraud and Abuse Act (18 U.S.C. § 1030), and applicable state trade secret statutes.

Feedback and suggestions

Any feedback, suggestions, ideas, or improvements you provide regarding the Service (“Feedback”) shall be the sole and exclusive property of Dashdig. You hereby assign to Dashdig all right, title, and interest in and to any Feedback, and Dashdig shall be free to use, disclose, reproduce, and otherwise exploit such Feedback without restriction or compensation to you.

Confidentiality

You acknowledge that the Service contains trade secrets and confidential information of Dashdig, including but not limited to proprietary algorithms, AI model architectures, data processing methods, and business strategies. You agree to maintain the confidentiality of all such information and not to disclose it to any third party without the prior written consent of Dashdig.

Limitation of liability

To the extent permitted by law, our liability is limited to the amount you paid in the 12 months preceding the claim. We are not liable for indirect or consequential damages.